000 00292nam a2200121Ia 4500
008 201001s9999 xx 000 0 und d
020 _aMBA
100 _aSheikh, Aftab
245 3 _aAn Emperial Study of Role Service Quality
260 _aIndore
_bSIRT
_c2011
300 _a67p.
942 _cTHE
999 _c35303
_d35303