000 00514nam a2200205Ia 4500
003 OSt
005 20200210125716.0
008 170504s9999 xx 000 0 und d
020 _a9788131725979
040 _csage library
082 _a658.809
100 _aLovelock,Christopher
_92032
245 _aSERVICES MARKETING : People,Technology,Strategy
250 _a6th
260 _bPEARSON EDUCTION
_aNEW DELHI
_c2008
300 _a637 p.
440 _n-
700 _92033
_aWirtz,Jochen
942 _2ddc
_cREF
999 _c31279
_d31279