Chaturvedi,P.D. <br/><br/>
The Art and Science of Business Communication : Skills,Concepts, Cases, and Applications  

 - 4th 
 - New Delhi  Pearson Education  2011 
 - xxvi,431 p. 
<br/><br/><label>ISBN: </label>9789332587281 
<br/><br/><label>Dewey Class. No.: </label>658.45