Lovelock,Christopher <br/><br/>
SERVICES MARKETING : People,Technology,Strategy 

 - 6th 
 - NEW DELHI  PEARSON EDUCTION  2008 
 - 637 p. 
 -  - .
<br/><br/><label>ISBN: </label>9788131725979 
<br/><br/><label>Dewey Class. No.: </label>658.809