TY  - BOOK
AU  - Rampal,M.K.
AU  - Gupta,S.L.
TI  - SERVICE MARKETING : CONCEPTS APPLICATION & CASES
SN  - 8185989567
U1  - 658.809 
PY  - 2008///
CY  - NEW DELHI
PB  - GALGOTIA PUBLICATIONS PVT. LTD.
ER  -