Lovelock,Christopher <br/><br/>
SERVICES MARKETING : People,Technology,Strategy 

 - 5th 
 - NEW DELHI  PEARSON EDUCTION  2008 
 - 594 p. 
 -  - .
<br/><br/><label>ISBN: </label>9788177584509 
<br/><br/><label>Dewey Class. No.: </label>658.809