SERVICES MARKETING : INTEGRATING CUSTOMER FOCUS ACROSS THE FIRM (Record no. 30716)
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| 000 -LEADER | |
|---|---|
| fixed length control field | 00574nam a2200217Ia 4500 |
| 003 - CONTROL NUMBER IDENTIFIER | |
| control field | OSt |
| 005 - DATE AND TIME OF LATEST TRANSACTION | |
| control field | 20240212135419.0 |
| 008 - FIXED-LENGTH DATA ELEMENTS--GENERAL INFORMATION | |
| fixed length control field | 170504s9999 xx 000 0 und d |
| 020 ## - INTERNATIONAL STANDARD BOOK NUMBER | |
| International Standard Book Number | 9780070660076 |
| 040 ## - CATALOGING SOURCE | |
| Transcribing agency | sage library |
| 082 ## - DEWEY DECIMAL CLASSIFICATION NUMBER | |
| Classification number | 658.809 |
| 100 ## - MAIN ENTRY--PERSONAL NAME | |
| Personal name | Zeithaml,Valarie A. |
| 9 (RLIN) | 2034 |
| 245 ## - TITLE STATEMENT | |
| Title | SERVICES MARKETING : INTEGRATING CUSTOMER FOCUS ACROSS THE FIRM |
| 250 ## - EDITION STATEMENT | |
| Edition statement | 4th |
| 260 ## - PUBLICATION, DISTRIBUTION, ETC. | |
| Name of publisher, distributor, etc. | TATA MCGRAW- HILL |
| Place of publication, distribution, etc. | NEW DELHI |
| Date of publication, distribution, etc. | 2006 |
| 300 ## - PHYSICAL DESCRIPTION | |
| Extent | 743 p. |
| 440 ## - SERIES STATEMENT/ADDED ENTRY--TITLE | |
| Number of part/section of a work | - |
| 700 ## - ADDED ENTRY--PERSONAL NAME | |
| 9 (RLIN) | 2035 |
| Personal name | Gremier,Dwayne D. |
| 700 ## - ADDED ENTRY--PERSONAL NAME | |
| 9 (RLIN) | 2036 |
| Personal name | Bitner,Mary Jo |
| 942 ## - ADDED ENTRY ELEMENTS (KOHA) | |
| Source of classification or shelving scheme | Dewey Decimal Classification |
| Koha item type | Books |
| Koha issues (borrowed), all copies | 1 |
| Withdrawn status | Lost status | Source of classification or shelving scheme | Damaged status | Not for loan | Home library | Current library | Shelving location | Date acquired | Source of acquisition | Cost, normal purchase price | Inventory number | Full call number | Barcode | Date last seen | Cost, replacement price | Price effective from | Koha item type | Total Checkouts | Date last checked out |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Dewey Decimal Classification | Institute of Management Studies | Institute of Management Studies | IIIrd Floor Book Shelves 12 | 2017-05-04 | "JAIN SON BOOK SHOP , INDORE" | 399.00 | 21:12:2007 | 658.809 | M-3211 | 2024-04-01 | 399.00 | 2017-05-04 | Reference | ||||||
| Dewey Decimal Classification | Institute of Management Studies | Institute of Management Studies | Rack L1 | 2017-05-04 | "JAIN SON BOOK SHOP , INDORE" | 399.00 | 21:12:2007 | 658.809 | M-3212 | 2024-03-21 | 399.00 | 2017-05-04 | Books | ||||||
| Dewey Decimal Classification | Institute of Management Studies | Institute of Management Studies | Rack L1 | 2017-05-04 | "JAIN SON BOOK SHOP , INDORE" | 399.00 | 21:12:2007 | 658.809 | M-3213 | 2024-03-21 | 399.00 | 2017-05-04 | Books | ||||||
| Dewey Decimal Classification | Institute of Management Studies | Institute of Management Studies | Rack L1 | 2017-05-04 | "JAIN SON BOOK SHOP , INDORE" | 399.00 | 21:12:2007 | 658.809 | M-3215 | 2024-03-21 | 399.00 | 2017-05-04 | Books | ||||||
| Dewey Decimal Classification | Institute of Management Studies | SAGE UNIVERSITY CENTRAL LIBRARY | Rack L1 | 2017-05-04 | "JAIN SON BOOK SHOP , INDORE" | 399.00 | 21:12:2007 | 658.809 | M-3214 | 2024-09-09 | 399.00 | 2017-05-04 | Books | 1 | 2024-02-12 |