SERVICE MANAGEMENT : Operations,Strategy,and information Technology
Fitzsimmons,James A.
SERVICE MANAGEMENT : Operations,Strategy,and information Technology - 2nd - NEW DELHI MC GRAW HILL EDUCTION 1999 - 613 p.
0071157093
658
SERVICE MANAGEMENT : Operations,Strategy,and information Technology - 2nd - NEW DELHI MC GRAW HILL EDUCTION 1999 - 613 p.
0071157093
658